SSL Certificates

MANUAL — Installing a Sectigo SSL Certificate on internet.am

1. How to Access SSL Configuration

   Steps:

   • Log in to your client area at internet.am.
   • From the top menu, click Services.
   • Find the domain for which you ordered the SSL certificate.
   • Click the gear icon on the right.
   • Click Configure.
   • ➡️ The SSL configuration page will open immediately.

2. AutoInstall SSL (if available)

   Important:

   The AutoInstall SSL button is only visible to clients who have an active cPanel hosting service with internet.am.

   If you see this button:

   Do the following:

   • Click AutoInstall SSL.
   • The system will automatically generate a CSR, request the certificate, and install it on your website.
   • You don't have to fill in anything.
   • Wait about 10 minutes, then check your site via HTTPS.
   • If the button is not available, proceed with manual setup.

3. Generate a New CSR

   Steps:

   • Click the Generate New CSR button.
   • The form will be auto-filled using your profile details.
   • Double-check all fields: name, organization, address, city, region, postal code, country, phone number.
   • Click Generate CSR.
   • ➡️ The CSR and Private Key will be generated automatically.

4. Review Additional Certificate Fields

   Important:

   After CSR generation, additional certificate data fields will appear.

   Check the following values:

   • Domain name (e.g., yourdomain.am)
   • Organization (use NA if none)
   • Email address
   • Street address
   • City, region, postal code, country

   ✅ After checking everything, click "Continue" to proceed to domain validation method selection.

5. Select a Validation Method

   Steps:

   Choose a Domain Control Validation (DCV) method:

   • HTTPS File Upload
   • Email Verification
   • DNS TXT Record

   If you select Email, choose one of the system-approved email addresses, such as:

   • admin@yourdomain.am
   • administrator@yourdomain.am
   • postmaster@yourdomain.am
   • hostmaster@yourdomain.am
   • webmaster@yourdomain.am

   ✅ After selection, click “Continue” to access the validation step.

6. What You See After Validation Method Selection

   Once you've clicked "Continue", you'll see a summary screen showing:

   • Configuration Status (e.g., “Completed” or “Waiting”)
   • SSL Status (e.g., “Pending Validation”)
   • Validation Method (EMAIL, HTTPS, or DNS)
   • Domain Name
   • Order ID
   • Validation Email (if using email method)
   • CSR (Certificate Signing Request)

   Action buttons:

   • Copy Private Key
   • Copy Validation Link & Hash
   • Revalidate (if you need to retry)

7. Domain Validation Process

   Email Validation:

   • You will receive an email at the selected address.
   • It will contain a validation link and hash code.
   • Click the link, enter the hash, and confirm.

   HTTPS File Validation:

   • You will receive a text file.
   • Upload it to the specified folder on your website.
   • If validation fails or times out, use Revalidate to retry.

   DNS Validation:

   • You will receive a DNS TXT record.
   • Add it to your domain's DNS zone.
   • Wait for propagation and use Revalidate.

8. Retrieving Your SSL Certificate

   After successful validation:

   • Return to the SSL Services section.
   • Click View Details.
   • You’ll see three separate fields:
   • Certificate (CERT) — the actual SSL cert
   • CA Bundle (CA) — intermediate certificates
   • Private Key (KEY) — your private key

   ✅ You can download or copy each one individually.