Knowledge base

Frequent
By categories
Domain
How to register a domain name?
1. search the domain name(s) from the home page or the section domains

2. configure the domain(s) settings per requirements (registration period, hosting selection, name server configuration)

3. select the domain name(s) holder

4. make the payment via the preferred means available on the invoice
How to change a domain nameservers?
1. login your account

2. choose the section domains

3. select the domain name that should be modified

4. in domain settings (at the right of the line/row) choose set DNS

5. make the change and save
How to transfer in a domain name?
1. login your account

2. choose transfer

3. fill in the domain name and the EPP code (*you may get the transfer code for .am domain via https://www.am/transfer/code/ link, the password of the domain name may be reset via https://www.am/password/reset/, if needed)

4. transfer
Hosting
How to login to hosting cpanel ?
1. login your account

2. choose the section 'Services'

3. login cpanel (to the right of the line/raw of the service chosen)
How to change the already purchased hosting package?
How to change the billing cycle chosen for hosting?
What is a shared hosting?
Virtual or shared hosting is a technology where one server (dedicated or virtual) hosts many websites of different owners. Users share CPU, memory, and Internet connection resources.

Advantages:

You don't need to configure server settings - everything is already done by the hosting provider․

The server's operation is being monitored by the staff of the hosting provider, software is being updated, and errors fixed, hacker attacks are being monitored on the server side.

In case of hardware problems, backup equipment is turned on, and if necessary, you get access to your backups for recovery.

On shared hosting, you have access to a control panel that allows you to make various additional settings for your website

Well, the most important advantage is the affordable price.

Of course, there are also disadvantages:

A limited amount of resources that are distributed among all sites hosted on this server.

It is possible that one of the users will be included in the blacklist of spam senders, which may affect all users, although for a very short time as system administrators of the hosting company are taking measures to change email routes.

The limited software used in shared hosting is not a very big problem because all major programs and programming languages are being supported.

To summarize, we can state that for most small and medium-sized businesses, virtual hosting allows them to solve their problems of being represented on the Internet.

If you need more resources, then the obvious choice is VPS, more details here.
Constructor
What quality and functionality website can be created with our website constructor?
Internet.am website constructor has great functionality - import of preferred website, responsive design, SEO optimization, creation of pages with little functionality and many other functions
VPS
What is VPS needed for?
VPS Server, unlike shared hosting, uses virtualization technology. You get a server with its resources, a server that is controlled by you. It is more small-scale and inexpensive than an entire server but has the possibility of scaling.
Why do you need a VPS server?
VPS – Virtual Private Server is a dedicated private computer that is managed by your organization and is located in the data center of the hosting and VPS service provider. In the early stages of Internet development, VPS was just a separate server in a data center. Today, a VPS is usually part of a supercomputer in a data center, and this supercomputer is logically divided into servers. You can order a large logical piece of a supercomputer at an expensive price, or you can order a small logical piece of the same supercomputer. In addition to VPS, the abbreviation VDS is also used - Virtual dedicated server, which means that these notions are synonymous.
How you can use VPS server?
For web sites whose traffic exceeds 10 thousand per day, the capabilities of shared hosting become insufficient, and the best domain hosting for that case is a VPS server.

To develop and test your software products before publishing them on a production site, you create a layout of a new site in .am zone, check its operation, and when all inconsistencies are eliminated, you can place it in production.

To create a remote desktop for your organization. Today there is a large selection of programs that allow you to create a virtual office for company employees. There is no need to worry about moving, business trips, or various lockdowns, your desktop is accessible from anywhere in the world.

To create your own VPN server on a VPS server, this dramatically increases the cybersecurity of your desktop. Allow connections to your organizations desktop only from this VPN server and you can be sure that all direct hacker attacks on your organizations desktop will be repelled.

For your accounting server, which will allow the accountant, bookkeeper, and administration to work remotely. To organize video surveillance - storing video files requires a lot of memory; on your VPS server you can always find the optimal balance between storage time, image quality and other factors of video surveillance systems.

To store the archive of your organization, personal data of employees and users. For many different tasks, from the webmail and Internet of Things to the actual game server.

But you need to remember that maintaining your own VPS server requires the presence of qualified personnel who maintain this server. Today, solutions based on the Linux operating system are common. There are certain difficulties with inviting specialists in this field, but these difficulties can be resolved.

It is worth mentioning the issue of choosing a VPS server supplier; reliable suppliers today ensure both uninterrupted operation of the server and provide backup services. ABCDomain offers ultra-reliable services, flexible tariff plans, and easy configuration of the parameters of your VPS server.
Platforms written on which programming languages can be hosted on VPS servers?
Platforms written with any modern programming language can be hosted on VPS. Shared hosting is intended for PHP or static HTML/JS/CSS websites, whereas you can setup the required environment yourself for any programming language on VPS.
SSL
What is SSL certificate?
SSL stands for Secure Socket Layers, a security protocol. The protocol describes a process in which data transfer between the user and the server occurs in an encrypted form so that a third party cannot connect to the process.

SSL certificate affirms a clear connection between the owner of the domain name and the site that the domain name points to.

SSL certificate is obtained from various reliable providers; the reliability of the provider is confirmed by the historically established successful practice of using certificates of the current provider.

Each certificate has an expiration date, which means that you need to update it to have your site secure (usually is done once a year).
What is Wildcard?
Wildcard is used to secure not only domain, but also subdomains
How to setup SSL certificate?

How to generate a certificate and install the final files in Cpanel?

  1. To generate a certificate one should
    • login your account “My account”
    • choose the section services
    • choose the “Configure now” button on the right of the certificate service
    • choose the order type, generate CSR or upload already generated CSR, fill in the administrative contact information, DOWNLOAD KEY (Private Key is needed to have the certificate installed, thus please keep the Key in a private and safe place) and click continue
    • choose Domain Control Validation (DCV) method, click continue and check the email to finish the process (in case you choose «Email Validation», choose the email address for validation from the list and be sure that the provided email is already created)
    • to download Validation files and to get the Private Key you need to choose the section services, “View details” button on the right of the certificate service
  2. To install the final files in Cpanel one should
    • choose the subsection "SSL/TLS" in the “security” section
    • choose “Manage SSL sites" button
    • domain - Select a Domain / choose your domain name
    • insert the certificate and the private key
    • in the section Certificate: (CRT) paste identically and insert the whole content of yourdomain.crt file
    • in the section Private Key (KEY) paste identically and insert the Private Key downloaded with the CSR
    • press Install Certificate button

    In case you website is not hosted by us, please follow your provider’s instructions